Safe and Sound at Kissing Tree

There are so many things that come together to make Kissing Tree such an extraordinary community, but one of the things we rarely think to mention is what a safe place it is to live. From our gated guardhouse that screens all guests and visitors to our 24-7 roaming patrol, Kissing Tree is devoted to protecting our residents. We recently sat down with Officer Cynthia Torres, the district supervisor at SENTRYSIX Defense Group, to hear more about how she runs the Kissing Tree security program.

A 24-7 Onsite Security Team

Security officers are onsite 24-hours-a-day here at Kissing Tree. Of course, you’ve seen them manning the entry guard house, and they also conduct a roving patrol. Many of the officers work consistent shifts, which helps with learning residents’ names, faces, and routines. The team not only patrols the neighborhood streets, but monitors facilities such as Independence Hall and the model park and keeps an eye throughout the property via closed-circuit cameras.

“I Like That There’s Someone Here”

Kissing Tree resident Marla L. loves the feeling of safety that Kissing Tree’s security team provides. “I’ve lived in gated communities for the last 15 years, and I like the fact that this gated community has onsite security guards.” As a single woman living alone (with her guard dachshund, Lollipop), Marla appreciates the team’s attention to detail. “I see them patrolling 3-4 times a day around the neighborhood, and when my daughters come to visit, they have to stop and say who they’re going to see. I like that there’s someone here.”

Eyes On Things When You’re Out Of Town

As an RV traveler, Marla also appreciates that the Kissing Tree Security Team keeps an eye on her property when she’s out of town. “I travel a bit in my RV, and all I have to do is tell them I’m going to be gone and they keep an eye on the place for me.” These courtesy patrols are just one of the services offered by the team. If residents are going to be gone and want the Security Team to check in, you can stop by the guardhouse and fill out a form with all your information. They’ll need to know if anyone is going to be coming by to walk the dog or feed cats, or if anyone should be parked in the driveway. While you’re gone, the team will do a 360-check around the property and check doors and windows once every shift.

Fast Response Time

When there is an emergency situation at Kissing Tree, such as an alarm going off or someone calling EMS, The Kissing Tree Security Team is there to provide a speedy response. Most often, when police are called, it’s because someone has set off their own alarms, but the team is always on call to go  and check it out. In case of more serious situations, the KT team has their own dispatch system through SENTRYSIX that can be used to send police, fire, or EMS.

And Of Course, There Are The Dog Treats

Many residents with four-legged friends appreciate the dog treats that the security team carries with them. “When I walk Lollipop, the Security people always wave—they’re so friendly,” Marla says. “And occasionally they will stop and give Lollipop a cookie.”